This statement outlines what our commitment is, why we need to collect personal information, who we may share that information with outside of Sienna Lingerie and how you may access the information that we hold.
We will always handle your personal information securely and carefully. We will only use your personal information when it is necessary for us to deliver you a service or perform other necessary business functions and activities. We will not use your information for purposes unrelated to the services we provide, unless first obtaining your consent. We will always use fair and lawful means of collecting personal information. In most circumstances, we will collect personal information directly from you.
What We Collect
Information we collect can include: your name, address, phone and other contact details (fax, email etc), date of birth, gender, merchandise information (purchases, orders etc), method of payment.
How We Collect It
The information we collect is in most cases supplied directly by you at Sienna Lingerie. For example, the details you provide us when you place an order, open an account, subscribe to our emails, submit an enquiry, or provide feedback to us.
Why We Collect It
We collect information for a number of reasons, including to: deliver and improve the products and services that we offer you, to complete other transactions with you or on your behalf, to protect against fraud or theft, to provide offers and promotions that are of interest or benefit to you, and to generally provide you with a premium customer experience.
We do not intend to sell your personal information to other parties. However, we will often need to pass your personal details, such as your name and address, to companies who perform parts of our service delivery – for example, major delivery companies, external call centres.